01-09-2026 05:24 AM
I have my Zenbook UM5606WA since september 2024. On March 2025 display died, laptop was working ok with external monitor connected by hdma or type C. Servise replaced screen and motherboard. And a week ago it happened again. Screen died just i manage to backup my data connecting to external monitor. Same issue, seems like it's a this model problem. So I brought it to service again...
Luckily, I bought a 3-year warranty extension. But this can happen even after it expires... Has anyone encountered a similar problem with this model?
01-11-2026 04:41 PM
@AndriiMetlinov
Regarding the issue you reported, we apologize for the inconvenience caused.
If you have already sent your laptop for repair again, I have sent you a message, please provide me with your laptop’s serial number or repair order number via message.
I will then ask the responsible department to assist with the confirmation.
Sorry for any inconvenience it may be caused.
01-12-2026
03:39 AM
- last edited on
01-12-2026
04:49 PM
by
Falcon_ASUS
Hi, I have already sent my laptop to repair service, waiting for replacement parts, case No , thanks for your response.
01-12-2026 04:48 PM
@AndriiMetlinov
Thank you for providing the information.
I have forwarded your case to the local service team for verification.
Sorry for any inconvenience it may be caused.