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Zenbook S 14 (UX5406S) Microphone is NOT working

kanieloutis
Star I

my Zenbook S 14 Microphones is not working and the weird part is that there is not trace of the microphone in my computer anymore, i can't find it in device manager, and can't find it in settings. i can't find it in OBS as an input source anymore. i have done every possible update available and nothing seems to work, 

PLEASE I NEED HELP QUICKLY

Screenshot 2025-11-04 202533.png

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@kanieloutis 
It is recommend referring to the following FAQ to reinstall the audio driver for verification. 
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems
If the issue persists, it may be a microphone malfunction, and we suggest bringing your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.