System: Windows 10 64 bits
Battery or AC: AC
Model: UX360UAK
Frequency of occurrence: Always
Reset OS: didn't reinitate windows because it was installed by default and I don't know where is the key
Screenshot or video:
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Detailed description：
My bluetooth doesn't work.
When i open bluetooth manager, I don't have the button activate / desactivate (same from control panel)
In device manager it is written as not working - error code 52.
I did update the driver with Asus website, restart my computers various time
I did try to update the bios with WinFlash from Asus website, it said my bios is last version and didn't let me.
Because from months I cannot update my windows, I got each time an error saying that the update could not happen and modification are rolled back. I checked online and erased those files in:
C:\Windows\SoftwareDistribution\Download
Today I have two problems:
Major: Bluetooth doesn't work.
Minor: Windows doesn't update
Thank for your help
