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Zenbook 15 OLED crashing?

saltis99
Star I

My Zenbook 15 OLED has started to crash without warning. Usually this happens when it is idle for some time or when I put it in powersaving mode, but on several occassions it has happened while I use it. I have Norton installed for malware protection, but wonder if there are any similar problems elsewhere?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@saltis99 
It is recommend that you first try updating to the latest BIOS, chipset, and graphics drivers via MyASUS or Windows Update.
Then, run a system diagnosis in MyASUS to check if there are any hardware abnormalities.
[Windows 11/10] How to Use Windows Update to Update System and BIOS
MyASUS - System Diagnosis

Sorry for any inconvenience it may be caused.