08-21-2025 02:53 PM
My Zenbook 15 OLED has started to crash without warning. Usually this happens when it is idle for some time or when I put it in powersaving mode, but on several occassions it has happened while I use it. I have Norton installed for malware protection, but wonder if there are any similar problems elsewhere?
08-24-2025 05:22 PM
@saltis99
It is recommend that you first try updating to the latest BIOS, chipset, and graphics drivers via MyASUS or Windows Update.
Then, run a system diagnosis in MyASUS to check if there are any hardware abnormalities.
[Windows 11/10] How to Use Windows Update to Update System and BIOS
MyASUS - System Diagnosis
Sorry for any inconvenience it may be caused.