System: Windows 10
Battery or AC: AC
Description: ScreenPad disables when logged in as a domain account but functions when in a local account
Frequency of Occurrence: Always
Reset OS: Yes
I just bought a UX550GE-XB74T for work, and upon joining it to my domain, the ScreenPad stopped functioning. It shows disabled and cannot be enabled at all.
If I log back into a local account, the ScreenPad functions normally. I spoke to ASUS tech support but they were unable to assist. I am the domain administrator for my domain, and I suspect it could be related to a domain setting, possibly in the GPOs, but I can't think of what. It's not like ScreenPad existed for a long time for it to have its own unique setting in the GPOs, I can't seem to find anything that would disable the software from running.