11-29-2022 12:34 PM
11-29-2022 06:31 PM
The touchpad numpad works, in that I can turn it on, it lights up, I can swipe to open the calculator. The three keys on the far right of the pad work (that is backspace, % and = ) but none of the others do anything. I have tried in the calculator, in Excel and in Word.
I have read the support article, about checking the BIOS etc. I have no idea about BIOS or making changes in it, so before I even attempt what it says to do, can you tell me if you think that will work, or if it is a physical problem with the touchpad itself.
only the right side of my numeric touchpad is working
11-30-2022 08:35 AM
12-01-2022 06:33 PM
Hi. And thank you for trying to help. It is a Zenbook UX363EA and Windows 11 Home, 64 bit.
In my system information, it says the BIOS version is UX363EA.318 13/10/2021
12-04-2022 06:49 AM