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Hello face facial recognition stopped working after Windows 10 update

Georgek
Star I
System: Zenbook
Battery or AC: Both
Model: UX433FN
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
image.png

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Detailed description:Hi I recently did a Windows 10 update and it no longer recognises the camera for Hello Face sign-in.
I have tried reinstalling the Hello Face App, I have reset the Biometric Database and reinstalled the biometric files. Checked camera drivers. Not sure what else to try.

Regards
George
1 REPLY 1

Georgek
Star I
Solution found.
Had been using ChromaCam to set backgrounds for video calls. It installs a camera driver called Personify Virtual Camera Universal. By disabling it, it fixed my problem.