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Cannot register a laptop and login Asus member account through MyASUS

icemanchai
Star I

I can login my Asus member account on website but cannot login through MyASUS. I also cannot register my laptop through MyASUS as it showed "Token error". The latest version of MyASUS installed on my laptop. Anyone know what happened?

4 REPLIES 4

himan25
Star I

Me too.

Falcon_ASUS
Moderator
Moderator

@icemanchai 
I tested with my laptop and I was able to log in to MyASUS.
Is the issue still persisting on your side?
Has the situation improved after restarting your laptop?
Sorry for any inconvenience it may be caused. 

Thanks, now I can login and register my laptop through MyASUS. Don't know whether it  related to my invoice and SN upload to warranty registration online or not?

@icemanchai 
It could be due to an issue with the MyASUS backend. 
Since I was able to log in successfully during subsequent testing, I kindly ask you to try logging in again.
Thank you.