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All Desktop shortcut icons are disappear

alaster5
Star I
System: Windows 10
Battery or AC: Both
Model: UX434F
Frequency of occurrence: All the time
Reset OS:
Screenshot or video:
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Detailed description:Hi, can someone help me? How can I access all desktop icons in my Zenbook? They all disappear and the Windows Desktop is empty. For example, I have turns on the Recycle Bin but it just don't displays on the Desktop.
4 REPLIES 4

alaster5
Star I
Ok, I have solved the icons disappeared problem. Thanks.

alaster5
Star I
No, the problem still exists. After Windows started, all desktop icons (including folder I have created on the desktop) disappeared. Can someone or Asus technical support help to solve this problem? Thanks in advanced.

Blake_ASUS
Community Legend II
Hello alaster5,
Was there any update or modification before the issue occurred?
if you enter safe mode, does this issue happen?
Thank you.

Farhana_Ali
Star I
Zenbook seems to think displaying icons takes too much 😀