Stuck on BIOS utility mode I can't even access my 304 bios version

[Falcon_ASUS]

@Kat100 
Could you please provide the complete model of the laptop you are using?
How to find Model Name
What do you see on the BIOS Utility screen? Could you provide a screenshot of the screen?
Additionally, it is recommended to try loading the default values in the BIOS and then check again.
How to Restore BIOS Settings
Sorry for any inconvenience it may be caused. 

[Kat100]

@Falcon_ASUS 

I'm using an E410MA Model

I'm seeing the system information, storage device, USB Port, LCD and hardware monitor may you please assist?

 

[Falcon_ASUS]

@Kat100 
Your laptop is not detecting the storage device.
It is recommended that you reseat the SSD or take it to a repair center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.