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Screen sparkling

Hi Asus Team,

Recently i have a purchased a laptop from flipkart but now i'm face a problem. My screen is sparkling when i open my vivobook. Also I have a share a video on my laptop issue 

So i request to all kindly change my device and give new same device please aknowledge this.

 

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@Rajibulrahaman0 
It is recommend referring to the following FAQ to uninstall your graphics card driver and then reinstall it to see if this resolves the issue.
[Windows 11/10] Troubleshooting - Main (Internal) Display problem

If the problem persists and your laptop is newly purchased, we suggest contacting your dealer to check if a return or exchange is possible. 
We apologize for any inconvenience caused.

Nigil
Star III

Was this issue resolved? I am not getting any response or service from ASUS. Wanted to know if ASUS won't support for service.

Falcon_ASUS
Moderator
Moderator

@Nigil 
I have forwarded your case to the local service team for verification.