Ram upgrade voids warranty?

[maxis33t]

System: VivoBook 15x x150za
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：Hi, I'm from Italy and I want to know if upgrading the ram voids the warranty. Italian tech support told me it will void it, but as I saw on other discussion in this forum, that's not true. Am I missing something or is this just an Italian policy?
As stated in the global warranty document the warranty may void if I damage something during the upgrade. Am I right?

[Falcon_ASUS]

maxis33t

1. System: VivoBook 15x x150za
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：Hi, I'm from Italy and I want to know if upgrading the ram voids the warranty. Italian tech support told me it will void it, but as I saw on other discussion in this forum, that's not true. Am I missing something or is this just an Italian policy?

As stated in the global warranty document the warranty may void if I damage something during the upgrade. Am I right?

Ram upgrade voids warranty?

@maxis33t
As far as I know, if you replace the memory without damaging the motherboard, it will not affect the warranty.

[maxis33t]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/67136/ram-upgrade-voids-warranty

@maxis33t

As far as I know, if you replace the memory without damaging the motherboard, it will not affect the warranty.

View post

well, the Italian support said that if I just open the backplate and so broke the seals, the warranty is voided. unlucky..

[Falcon_ASUS]

maxis33t

https://zentalk.asus.com/en/discussion/comment/242543#Comment_242543

well, the Italian support said that if I just open the backplate and so broke the seals, the warranty is voided. unlucky..

View post

@maxis33t
If this is the case, I would suggest you bring the laptop and the parts you would like to install to our service center and let our engineers install it for you. Thank you.