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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

Blatjang
Star I
Same issue for me. Please assist.
Thanks

Falcon_ASUS
Moderator
Moderator
Blatjang

Same issue for me. Please assist.

Thanks


View post
@Blatjang
I have sent you a message, please check.
Thank you.

AiCAM
Star I
Hello, I am having the same issue. Thank you for the support.

Grale
Star I
I have the same issue just bought a laptop

Falcon_ASUS
Moderator
Moderator
AiCAM

Hello, I am having the same issue. Thank you for the support.


View post
@AiCAM , @Grale
I have sent you a message, please check.
Thank you.