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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

sabooh22280
Star I
Hi I'm having same issue

Falcon_ASUS
Moderator
Moderator
sabooh22280

Hi I'm having same issue


View post
@sabooh22280
I have sent you a message, please check.
Thank you.

thaisapenter
Star I
I'm having the same issue

johanw_04
Star I
Same for me. Zenwifi xt8 router. Wrong serial number. Please help

Falcon_ASUS
Moderator
Moderator
thaisapenter

I'm having the same issue


View post
@thaisapenter , @johanw_04
I have sent you a message, please check.
Thank you.