11-09-2020 01:17 PM
System: Windows 10
Battery or AC: AC
Description: Grey lines and green flicker on webcam when using AC power
Frequency of Occurrence: Always
Reset OS: No
Last edited by Quarter on 2019/12/9 09:37
As described above, the webcam image has grey lines and occasional green flickers. This only occurs when AC power is plugged in, everything works perfectly when using battery. I have removed and re-installed drivers with no success.
This is a brand new laptop that I removed from the box yesterday.
I see that there are two other questions with the same issue, but no answer has been provided. Is this a hardware issue and do I need to return my laptop or is there a software fix?
Grey lines and green flicker on webcam when using AC power
11-18-2020 06:41 AM
11-18-2020 05:22 PM
- System: Windows 10 Home
- Battery or AC: AC
- Model: VivoBook S512FL-PH77
- Frequency of occurrence: Always when plugged in, no occurrence when running on Battery
- Reset OS: No
- Screenshot or video: see below
11-18-2020 10:38 PM
Blake_ASUSThank you @Blake_ASUS
Please check your PM.
Thank you so much.