Green Screen on webcam when laptop is conected to AC

[jtardaguila]

System: W10
Battery or AC: AC
Model: VivoBook S15 S532F
Frequency of occurrence: Random with the AC conceted
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Detailed description：

I am sufferenf from this issue that is the exactly the same as the one found on this tread

Quarter
System: Windows 10
Battery or AC: AC
Description: Grey lines and green flicker on webcam when using AC power
Model: UX533FD
Frequency of Occurrence: Always
Reset OS: No

Last edited by Quarter on 2019/12/9 09:37


As described above, the webcam image has grey lines and occasional green flickers. This only occurs when AC power is plugged in, everything works perfectly when using battery. I have removed and re-installed drivers with no success.

This is a brand new laptop that I removed from the box yesterday.




I see that there are two other questions with the same issue, but no answer has been provided. Is this a hardware issue and do I need to return my laptop or is there a software fix?
Grey lines and green flicker on webcam when using AC power

but I need a response to fix it, if you need any more information please let me know and i can colllect it.
Regards
Jorge

[jmiudarbe]

Hi. I'm also experiencing this problem. I'm using a newly purchased ASUS VivoBook S14. I see gray lines whenever I use the webcam accessing Zoom or Doxy.me, but only when it's connected to the AC. When it's on battery mode, the line does not appear.
Requesting for assistance please.

[Blake_ASUS]

Hello @jmiudarbe ,
Please specify your model.
Thank you.

[jmiudarbe]

Blake_ASUS

Hello @jmiudarbe ,

Please specify your model.

Thank you.

View post

It's an ASUS VivoBook Model # S430FN-EB061T

[ImWeirdGio]

Hello, @Blake_ASUS
i'm having the same issue of this post, how i can fix this problem??
on my pc the lines happens randomly no matter if th AC power is connected
Im using ASUS Vivobook 15 X512FJ
BIOS 303

[grace34wu]

Hello @Blake_ASUS
I'm having the same issue, the flickering grey lines and green screen always happen.
I have a ASUS Vivobook 15 X512FL.
I have already updated all the drivers and it did not solve the problem.
Any help to solve this problem is appreciated!!!