4 weeks ago - last edited 4 weeks ago
3 weeks ago
@sazzad_sabbir
Could you please let me know the complete model of the laptop you are using?
Have you updated the BIOS and system to the latest version?
If you restore the system, does the situation improve?
Sorry for any inconvenience it may be caused.
3 weeks ago
Model: ASUS TUF F15 (FX507ZC4)
Yes, I have updated the BIOS and system to the latest version.
I have taken it for service three times, but the issue returns after about a month each time.
3 weeks ago
3 weeks ago
@sazzad_sabbir
I sent you a message, please check it.
Thank you.