cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Vivobook pro 15 n6506mj OverHeating

Pratik2
Star I

I have recently bought Asus Vivobook pro 15 q533mj. I am facing severe heating problem. on normal usage it is hitting up to 70 -75 degrees which is not normal Also I am not able to control fan speed. I think they are automatic and only turns on when the temperature is above 60-65.  
What should I do now?

 #Vivobook  #Asus #support Asus VIP membership  

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Pratik2 
I think this is normal, especially when using the laptop for general tasks or moderate workloads during summer or in a stuffy environment.
I would recommend checking whether your system and BIOS are both updated to the latest versions, or you can try elevating the back of the laptop to improve airflow underneath.
[Windows 11/10] How to Use Windows Update to Update System and BIOS
[Windows 11/10] Troubleshooting - Overheating and Fan issues

If you still feel that the device is overheating, we suggest bringing your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.