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ASUS VivoBook 15, Wifi has stopped connecting to 5.0ghz network

kelvinslc
Star I
System: Windows 10
Battery or AC: Battery
Description: ASUS VivoBook 15, Wifi has stopped connecting to 5.0ghz network
Model: X512FJ-EJ228T
Frequency of Occurrence: Always
Reset OS: No
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202001/05/184922n6kgmg7a06mylma6.jpg

I bought this asus vivobook 15 model X512FJ-EJ228T. When starting to use it I connected with my 5.0ghz wifi network without problems. I used it for a few days until I decided to check if everything was up to date on it. I downloaded drivers directly from the asus website at this link: https://www.asus.com/us/Laptops/ASUS-VivoBook-15-X512FJ/HelpDesk_Download/ I installed the network driver and continued using the computer normally, during the working day he simply disconnected from wifi and did not accept but connect to wifi 5.0ghz, giving the message in the attached image. (unable to connect to this network) Now it only accepts to connect on 2.4ghz network. Already tested my wifi network with 2 smartphones, another notebook and with a dongle, but without the dongle the notebook will not connect to wifi 5.0ghz. I want to solve this problem for him to reconnect to 5.0ghz network naturally.
2 REPLIES 2

Blake_ASUS
Community Legend II
Hello kelvinslc, May you try to connect another 5G hotspot? Does it work? Please also check if your BIOS and windows are up to date as well. https://www.asus.com/Laptops/ASUS-VivoBook-15-X512FJ/HelpDesk_Download/ Thank you.

hozerdude
Star II
I had the same problem. Downloaded the wifi drivers still the same problem. So I said the hell with it and did a clean install of Windows 10 Pro. Now I have my 5G back and hid my 2G SSID on my Asus Router.