Please tell us some basic information before asking for help:
Model Name: ZB602KL
Firmware Version:424
Rooted or not:No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I don't know what happens with Asus in relation to the update of android 10, I just ask that they have more clarity with the consumers of their products, be clearer in relation to the dates so that we don't create false expectations, have more considerations for their consumers !!
