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ZenUI Launcher Parou

jhonatasfaria
Star I
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: OPR1.170623.032.WW_Phone-15.0610.1907.32
Frequency of Occurrence: always installed app
Rooted: No
APP Name: ZenUI Launcher
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/15/141926uj4i19jzefr844ec.jpeg

Good afternoon, Whenever you install a new APP, ZenUI Launcher crashes and closes, displaying the error message that is attached to the post. Several factory restorations have already been made, but it still didn't solve the problem.
8 RESPOSTAS 8

tom_pl_33_il
Star I
Last edited by tom.pl.33.il on 2019/8/17 14:00 +1. As reported also here: https://www.asus.com/zentalk/forum.php?mod=viewthread&tid=279303&extra=page%3D1&mobile=2

Y_ASUS
Zen Master I
Hi jhonatasfaria, Please try clearing cache and data of ASUS Launcher and check again. Settings > Apps & notifications > See all apps > ASUS Launcher > Storage & memory > Clear cache & storage. If the problem still appears, please tell me after downloading which apps this problem appears? Thank you 🙂

tom_pl_33_il
Star I
Last edited by tom.pl.33.il on 2019/9/19 15:03 Had the same exact problem, but recently I installed a new app and had no problems. Not sure what changed.  Edit: spoke too soon. It happened again 😔

gustavoo_tm
Star I
I have the same problem, i cant use a lot of apk's. What should i do? I