ZenUI Launcher Parou

[jhonatasfaria]

ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: OPR1.170623.032.WW_Phone-15.0610.1907.32
Frequency of Occurrence: always installed app
Rooted: No
APP Name: ZenUI Launcher
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/15/141926uj4i19jzefr844ec.jpeg

Good afternoon, Whenever you install a new APP, ZenUI Launcher crashes and closes, displaying the error message that is attached to the post. Several factory restorations have already been made, but it still didn't solve the problem.

[tom_pl_33_il]

Last edited by tom.pl.33.il on 2019/8/17 14:00 +1. As reported also here: https://www.asus.com/zentalk/forum.php?mod=viewthread&tid=279303&extra=page%3D1&mobile=2

[Y_ASUS]

Hi jhonatasfaria, Please try clearing cache and data of ASUS Launcher and check again. Settings > Apps & notifications > See all apps > ASUS Launcher > Storage & memory > Clear cache & storage. If the problem still appears, please tell me after downloading which apps this problem appears? Thank you 🙂

[tom_pl_33_il]

Last edited by tom.pl.33.il on 2019/9/19 15:03 Had the same exact problem, but recently I installed a new app and had no problems. Not sure what changed.  Edit: spoke too soon. It happened again 😔

[gustavoo_tm]

I have the same problem, i cant use a lot of apk's. What should i do? I