Hi nicksjoshi10,
Could you tell me your firmware version?
* Find the firmware version in Settings > System > About phone > Software information
Please also tell me the app versions of the two apps (Tap and hold the app on home screen --> app info).
Does it happen after any specific action on your app? Usually after how long of use?
Could you show me a short video of the problem if possible?
(To share videos, please upload to ASUS WebStorage (https://www.asuswebstorage.com/navigate/ )or any other cloud storage website, and share the link with us. )
Thank you 🙂