Showing results for 
Search instead for 
Did you mean: 

ROG PHONE 2 | Crashing | crashes if temp above 37 deg

Star I
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 2 
Firmware Version:
Rooted or not: not
Frequency of Occurrence: every time gpu intensive activity occurs, temp exceeds 37. ex gaming or camera
APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have tried factory Reset: no resolution
started after the system updated to 18.0210.2201.215
even when camera recording is going on the same issue occurs app freezes and phone restart occurs

the phone is working good if the temp is controlled and kept under 37 deg

Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.