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Refresh rate option is greyed out

sathishinsat2
Rising Star II
Team,
Sometimes Refresh rate option is getting greyout and system set back to 60Hz. Unable to change it. This is happening after recent update.
Every time I have to reboot the device to fix this. Could you help me on this.
Q2Y9QAOP6SA4.jpg


Regards
45 REPLIES 45

mr_strange
Rising Star II
Anders_ASUS

Is anyone still having this issue?


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I too have this issue and i get it after using the screen recorder. I have to reboot my phone each time to get this resolved.

duy_h_vu
Rising Star I
squall0833

https://zentalk.asus.com/en/discussion/comment/32850#Comment_32850

Try enable screen recorder 😄


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Yup. Try to replicated the bug and i also has it.

julienvd93
Rising Star II
After clearing cache and storage from armoury crate the problem was temporarily fixed. But it came back after a few days

harizhisham
Star I
i am experiencing with the same issue, quite annoying that we have to reboot every time. even when i screen record, the quality has drop from 60 frame rate to 48 frame rate although i have opted the highest quality.

sathishinsat2
Rising Star II
@Anders_ASUS @LP_ASUS , We have posted this issue last month.
Any luck in finding the root cause on why Screen recorded creates issue with refresh rate? Can this be fixed in next FOTA?