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Car bluetooth disconneting

Sniper_Fox
Star II
I'm able to use my North America (12GB / 512GB) RoG II with multiple bluetooth headphones, but when I connect to cars (I've tried a Jetta and a Pathfinder) I often repeately get "com.android.bluetooth keeps stopping" and can't maintain a connection.
I don't think there's anything wrong with the bluetooth radio since it works fine with headphones, rather this problem is likely software-related.
Anyone else getting this?
24 REPLIES 24

LP_ASUS
Community Legend I
Thank you. I'll send this along.
That second bit sounds like some kind of permissions clash. Could be very relevant to dropping connection.

Anders_ASUS
Hall of Fame III
@Sniper Fox can you please try and reset your bluetooth by going to settings -> apps & notifications -> see all xxx apps -> tap the three dots menu in top right corner and then show system -> scroll down to bluetooth and tap it -> storage & memory -> clear storage
Might work, maybe not

Volodesi
Rising Star II
I am getting this same issue. Clearing the Storage/Cache for the Bluetooth service doesn't fix my issue.

I use Android Auto as well.. and it isn't functional now because of this issue. I tried removing the devices on my cars system and did a System Reset.

My car is a 2017 Ford Escape Titanium if that helps at all.

LP_ASUS
Community Legend I
Volodesi

I am getting this same issue. Clearing the Storage/Cache for the Bluetooth service doesn't fix my issue.

I use Android Auto as well.. and it isn't functional now because of this issue. I tried removing the devices on my cars system and did a System Reset.

My car is a 2017 Ford Escape Titanium if that helps at all.


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Thank you for the input Volodesi, I'll update the devs. Were you using a wired connection with Android Auto, or over Bluetooth? Or did you lose access to Android Auto after pairing with your car using Bluetooth?

Volodesi
Rising Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/20880#Comment_20880

Thank you for the input Volodesi, I'll update the devs. Were you using a wired connection with Android Auto, or over Bluetooth? Or did you lose access to Android Auto after pairing with your car using Bluetooth?


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It appears to use both. It seems to use Bluetooth for the audio and the USB to Display Android Auto on my cars dashboard.