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Battery voltage fluctuating

deneskulik
Star III

Hello! This is the first time since the last update that the phone has suddenly dropped the battery level to 2%. After connecting the charger, it started charging at 55%, and after disconnecting it, the phone did not provoke a sudden loss of battery voltage. Previous software did not produce such a problem. Current software WW_35.1210.1420.124 

1 ACCEPTED SOLUTION

Accepted Solutions

Mattias_ASUS
Moderator
Moderator

Hello @deneskulik 

This could be a calibration issue, I recommend to charging the phone to 100% and then let it run out of battery completely, then charging it again to 100%, this way the battery will show the correct value.
Please let me know if the issue persists.

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1 REPLY 1

Mattias_ASUS
Moderator
Moderator

Hello @deneskulik 

This could be a calibration issue, I recommend to charging the phone to 100% and then let it run out of battery completely, then charging it again to 100%, this way the battery will show the correct value.
Please let me know if the issue persists.