after the last software update, the screen started to move in games if both fingers are involved.

[catrayzer]

Today I updated the software to the latest version and the screen started walking in games, it's impossible to really aim. Please fix it as soon as possible or give advice on how to fix the problem, if any.

[Ayla495]

Hello @catrayzer ,

If your screen started acting up in games after updating to the latest software, it’s likely a compatibility or settings issue. Start by restarting your device and ensuring both your system and game are fully updated. Sometimes, updates disrupt settings, so check the game's sensitivity or control options to adjust them.

If the problem persists, clear the game’s cache via Settings > Apps, or reinstall the game for a fresh start. For a reliable download source, consider descargar . If none of these work, report the issue to the game or device support team for further assistance.

[catrayzer]

The game I play has very unresponsive developers, so I'm unlikely to get proper help there. I've tried all your advice – nothing helped.

[Mattias_ASUS]

Let me forward this to our devs, do you think you could create a LOG recreating the issue for them to look into? You can do this by following the steps below: 

*******************

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

[catrayzer]

An update was released in that very game today. with the update of the game, the problem seems to have disappeared.

Thank you for your responsiveness