06-24-2025 02:34 AM
Again in recent update .68 the speaker volume has been drastically reduced and bass is reduced sounds distorted please fix this why is every new update spoiling the speakers sound @Mattias_ASUS
07-13-2025 12:15 PM
Also how do I post a video of the distortion voice while playing song
07-15-2025 05:04 AM
For this you can also create a log while recreating the issue for the devs to look into, you can do this by following the steps down below, and feel free to DM me with the link when you are done.
For the video you can also film it with another phone, if you have another phone accessible.
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Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “Sound, call audio, and recording”
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
07-15-2025 09:07 AM
Thanks for the response, I've DM the sound log please check and let me know if there is anything I can share
Thanks
07-17-2025 06:37 AM
Hi,
have you checked audio logs?
07-17-2025 06:42 AM
Hello @abrarkhan959
I've sent you are reply, the link you sent was private and they couldn't open it, please change it to open to anyone with the link.