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ROG PHONE 6D MISSING FRONT FACING CAMERA BUTTON AND FINGERPRINT

Sparda18
Star II
  • Model Name: ROG 6D
  • Firmware Version: 34.0804.1204.107
  • Rooted or not: NOT
  • Frequency of Occurrence:
  • APP Name & APP Version (If your issue relates to the app): NONE

DOES ANYONE KNOW HOW TO FIX MISSING FRONT FACING CAMERA BUTTON? AND FINGERPRINT?

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13 REPLIES 13

yeah ROG PHONES TRASH i recommended all consumer switch to redmagic because the dev and support no still not trying to save the old models and the new models have same issu

I'm sorry to hear you are experiencing this issue, for this please reach out to your closest ASUS Service Center so that the team can look into your issue closer.

https://www.asus.com/support/service-center-location/

tylove
Star II

Always ask you to go the service center which can't solve the problem there already have several owner claimed this plus for my situation, i own rog 3 and 8 pro, both are out of warranty period, don't want to deal with have myself paying for the repair dramas, i live in NYC, been going through the service center that they provided which shown micro center are certified service spot, but i went to micro center they said they don't do phone repairs or service, only the Asus computer.....apparently the issue happened after certain updates, the camera were fine when we first own the phone, yeah so either told us there is a hardware issue from the factory or confront there is a firmware bugs Cuz it's not just happened on one or two of us..... Have the engineer team look into the problem and fix it as soon as possible, this happened not just one generation of the rog phone but multiple even with rog 9.....

so ive discovered that when using the camera app, when u do 3.9x zoom, focus was good, just have to move litter further away from the object, but any other zoom failed to focus, and the flashlight still didnt work, more n more owners clamed have this issues now....