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Rog phone 6 - shutdown in charging (after night update)

infyplay
Star II
Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.
77 REPLIES 77

Hobbyist4Life
Star I
Farzad0

Ok got the phone back I'm using it now


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Did they tell you what the problem is?

I'm also facing the same problem!

Farzad0
Star III
Hobbyist4Life

https://zentalk.asus.com/en/discussion/comment/232585#Comment_232585

Did they tell you what the problem is?

I'm also facing the same problem!


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They said it's received hairline scratches

DeLLiAnO
Rising Star I
?? What do you mean by that?

Farzad0
Star III
DeLLiAnO

?? What do you mean by that?


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I do not know what it means myself 😂 it was written on the paper

Danishblunt
Hall of Fame I
Farzad0

https://zentalk.asus.com/en/discussion/comment/232736#Comment_232736

They said it's received hairline scratches


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What the hell? You got any screenshot?