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Camera not working properly, phone rebooting

Stalkjer
Star III

This is another camera thread....
I have newest update installed. 34.0210.0210.260
Camera:
- is missing portrait mode
- is missing front camera button
- photos are blurry - For example I cannot my identity in ryanair app
- when opening camera inside apps like messenger screen is often black
- randomly phone crashes when I open camera app

This is unacceptable. I thought about switching to the ROG 8, but after reviewing there threads that contain similar problems to the rog 6 then I think I will choose another device if this won't be resolved soon....

18 REPLIES 18

Stalkjer
Star III

so well it would be too much of a coincidence if such too many people had camera issue if it would be hardware issue... If it wont be fixed soon I won't buy next ROG phone

Totally, or if it is a hardware then clearly they using cheap or crap products now that obviously are failing on mass. Either way, not good!

Stalkjer
Star III

well with newest update (34.0210.0210.267-0) I got front camera switch in Camera app. Well small improvment I like it @Mattias_ASUS . Now please give me back Portrait mode in Camera app please...

Anonymous
Not applicable

Your hardware is killed

Now is Portrait Mode in 2 Weeks Macro Mode too.

And after 2 Weeks again you become only a Black Screen and sometime reboot too.

This is when the Camera Hardware Modul has the full Dead.

You need a Asus RMA

https://eu-rma.asus.com

Cheers

id not go RMA when the cost is that of just going for a brand new phone lol