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bootlop restart problem on logo

Hendry998
Star I
 
3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

Hello @Hendry998 

Are you still having this issue? Did it start just suddenly? Could you please tell us a bit more in detail?

Yes, this problem appears suddenly and when you activate the camera, the cellphone immediately restarts and gets stuck on the logo.

Worling
Star I

this is a known issue - you bought asus rog: this is the problem

official answer from Asus: your phone burned out, or rather burned the camera itself.

Actual answer: Updates above Android 13, or rather from one of the versions, begin to increase the temperature of the phone and your phone does Boom. Is your camera alive? Yes. Will this always be a problem? YES. Is there a popular solution or an Asus solution? No, when you replace the camera in a month, the problem will return) Replace the firmware, change the camera, re-optimize frequencies: no, root and bootloader are blocked from 2024)