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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

ravibojedla
Star II
Wifi and hotspot not working in rog phone 5 after the latest update, how can we continue to use the phone without wifi and how long we can keep the data on as it heats the mobile, please resolve it immediately.

ravibojedla
Star II
Just now received a reply from asus India

ravibojedla
Star II
screenshot-20210813-122024360-281-29.jpg
Just now received a reply from asus India

vrshankar0000
Star III
krnapj

Fellow rog sufferers , donot waste your time.i went to the service center today and they had 5 other rog 5’s with the same problem.only a few of us waste our time n energy on these forums,where they dont give a sh*t about us.rest of the people in a traditional way gp to the service centers.with one look they told me its gonna need a motherboard replacement.i asked for a guarantee that the problem wont reoccur,theres no guarantee but they are putting in a updated version of the motherboard.i m gonna b selling this piece of sh*t.


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Are they gonna charge us for that as well?

vrshankar0000
Star III
ravibojedla

All the rog phone 5 users please post the problems in all the social media as many times as possible, this is the only way to get work done by asus, as too many issues on products will degrade company's reputation


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I have posted the issue in twitter and even made a screen recording and put it on YouTube. I don't know what happened to all the Tech creators and Technical Gurujis. All of them are sleeping.