This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi is not working

Syedgafar
Star I

Wifi is not working 

4 REPLIES 4

Falcon_ASUS
Moderator
Moderator

@Syedgafar 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

Hello Falcon,

I'm facing the same issue, I bought  ASUS ROG 5s 2 months ago and now suddenly my WiFi has stopped working, I tried basic troubleshooting but the WiFi is still not turning on, Requesting your assistance.

Kvakunoff
Star II
I have the same problem
My phone has almost no functions, neither wifi nor fingerprint nor hot spot.
version: 18.0830.2102.88
A11.
Can someone give a link to the original firmware please? Or way to upgrade.
Upgrade not work, i tested with UL-ASUS_I005_1-ASUS-33.0210.0210.221-1.1.302-2306-user
It say cannot upgrade.
The phone is practically unusable.

Falcon_ASUS
Moderator
Moderator

@Kvakunoff 
According to what you described, I would suggest you bring back your device to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.