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Update failed

Star I
I am on the latest update for Android 11.

I downloaded from asus website.
after i put the zip in Internal Storage, it detected the new update.

When i press update it shows update failed.



Community Legend II
Hi vhj1995,
I would request you to wait for the below mentioned firmware:



【Model Name】

ROG Phone 5 (ZS673KS)

ROG Phone 5s (ZS676KS)

【Release Date】


Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

From Android 12 to Android 12

  1. Updated Android security patch to 2022-02
  2. Fixed an issue with Game Genie becoming unresponsive while playing games
  3. Fixed an issue with notifications not being displayed correctly while using Ultra durable mode
  4. Optimized audio parameters

From Android 11 to Android 12

  1. Please back up your data before upgrading to Android 12. If you want to downgrade the software version to Android 11 using the official software package, it will erase all data from your device.
  2. Upgraded system to Android 12
  3. Introduced new ROG UI design
  4. Revamped Mobile Manager, Contacts, Phone, File Manager, Calculator, Clock, Gallery, Weather, Sound recorder, Settings, Data Transfer, Local backup, Setup wizard and System update apps
  5. Merge Wi-Fi and mobile network settings to Internet settings
  6. Updated the console design in Armoury Crate (For ZS673KS)
  7. Added extra dim setting, the Drones of Detection theme pack, and AirTriggers' dual control feature
  8. Adjusted Quick Settings panel, notification tray, and volume panel to Android 12 design
  9. Adjusted the Classic style of the power menu to match Android 12 design. Separated device control and Wallet to independent pages.
  10. Added the Shortcut option in the Security & lock screen settings menu
  11. Added privacy dashboard, camera and microphone indicators, show clipboard access, approximate location access, and microphone access features
  12. Replaced ASUS Safeguard with Android 12 Emergency SOS
  13. One-handed mode integrates Android 12 design and supports more options.
  14. Removed search option in OptiFlex setting
  15. Introduced a new widget page design in Launcher. Adjusted the position of the screenshot option and removed the hotseat app icons in the Overview page.
  16. Added the Swipe to invoke assistant option to Gesture settings
  17. Removed the Quick Settings layout option from Display settings
  18. Added splash screen animations when launching apps
  19. ASUS Phone removed SIP calling support as Android 12 does not natively support SIP calling
  20. Added the "Draw overlay permission request" dialog when launching Game Genie for the first time
  21. Removed the function of swiping up from any position of Launcher, holding, and releasing to enter the Overview page when using gesture navigation
  22. Added the function of going back to the main screen in Launcher by swiping up from the bottom when using gesture navigation
  23. Added the "Convert videos to AVC" option in the USB preferences page
  24. Some third party apps are not compatible with Android 12 yet
  25. Modified the color of the icons in the 1st-layer Settings to Android 12 black and white design
  26. Updated Android security patch to 2022-02
  27. Fixed no automatic recording option in the call settings page
  28. Fixed an occasional issue where the battery level of a connected Bluetooth headset would not show
  29. Fixed the "Disable fan when microphone is active" option in Armoury Crate always being grayed out.
  30. Fixed an issue with occasional touch responses (ghost touch) when not touching the screen
  31. Fixed an issue where the lock screen video for dynamic themes would get stuck after waking up the screen.
  32. Fixed an issue with scrolling up the feed on the Connect homepage in Armoury Crate would directly trigger page reorganization
  33. Fixed an issue where Armoury Crate would freeze when playing music with the Lighting Armor Case on.
  34. Fixed an issue with switching a Bluetooth headset on and off during some VOIP calls
  35. Fixed an issue where theme packs could not be purchased, and the user was directed back to the Google account login page
  36. Fixed an issue with parameters not taking effect in the custom mode of the graphics acceleration engine in the game configuration file
  37. Fixed a crash issue when opening Instagram Avatars
  38. Fixed an issue where swiping right on the Google Now page to browse embedded Youtube videos, the video would automatically pause
  39. Fixed an issue when 3.5 mm earphones were inserted while playing games and no sound would play in the earphones
  40. Fixed some occasional Quick Setting drop-down issues
  41. Fixed an issue where sliding an app in the Recent apps page would cause the app to disappear
  42. Fixed the occasional issue of system UI not responding

[220313] ROG Phone 5/5s _WW_31.0810.1226.67 (Android 12)
The offline file isn't available yet.