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No wake screen!!!

AuroN
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5S
Firmware Version: WW 18.1220.2111.164
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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New notification sms, messenger, whatsapp and other app no wake up screen 😡😡.
Alarm clock, video call and sound call its work wake up screen.
2 REPLIES 2

Gustav_ASUS
Community Legend III
@AuroN Make sure you have the following settings enabled:
Settings -> Apps & notifications -> Notifications on lockscreen -> Show conversations, default, and silent
Settings -> Display -> New notifications -> Enable
Also, make sure that 'Do not Disturb' is disabled.

AuroN
Star II
I recorder video.
Left phone Huawei, right phone Asus.
https://youtu.be/Q0DjQocoL7w