Please tell us some basic information before asking for help:
Model Name:ROG 3
Firmware Version: 131
Rooted or not: not
Frequency of Occurrence:new
APP Name & APP Version (If your issue relates to the app):FOTA service
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I was there in beta testing... But somehow my proximity sensor stopped working ... My UI was going off during calls .. video calls and even AOD wasn't working... So @Anders_ASUS suggested me to downgrade to A10 ..and i did everything thing ... And now its all fine .. but the problem is this security patch ..
Please titans look help me
I already did cleared the FOTA service cache and storage as i was said
@Titan_ASUS
@Anders_ASUS
Model Name:ROG 3
Firmware Version: 131
Rooted or not: not
Frequency of Occurrence:new
APP Name & APP Version (If your issue relates to the app):FOTA service
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I was there in beta testing... But somehow my proximity sensor stopped working ... My UI was going off during calls .. video calls and even AOD wasn't working... So @Anders_ASUS suggested me to downgrade to A10 ..and i did everything thing ... And now its all fine .. but the problem is this security patch ..
Please titans look help me
I already did cleared the FOTA service cache and storage as i was said
@Titan_ASUS
@Anders_ASUS
18559251304Ah sorry, my apologies.
@Anders @TITAN @laura @Kris @keren_ASUS @rona
View post
Then I would expect you to get automatic FOTA then.
Can you remove the images? I don't think you should share the images even though it was my fault. Sorry again for that.
18559251304@18559251304These images just have instructions
Why the titan aren't saying anything on this ???
@Anders_ASUS @Titan_ASUS @laura
View post
First off all, "clearing cache and storage of FOTAService and then no reboot" will make your phone unable to receive FOTA. Please reboot your phone to make "FOTAService" active again.
Secondly, if you follow step 1 and still not get FOTA, please upgrade your phone via manual upgrade for this time.
Software download link:
https://rog.asus.com/phones/rog-phone-3-model/helpdesk_download
SOP for manual update:
https://www.asus.com/support/FAQ/1009748/
