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Rog phone 3 fingerprint enrollment didn't work error

Please tell us some basic information before asking for help:
Model Name:Rog 3
Firmware Version:Latest
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
can't add any fingerprint security. I keep getting enrollment was not completed error.Did everything to solve this including safe mode and hard reset.


Community Legend II
Sorry to hear about this.
Run SMMI test to see if its a hardware related issue,
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
If hardware test fails,
Kindly visit the nearest service center:

Find service locations - India | Official Support | ASUS India
If it passes and even though you have tried all the steps I would request you to visit the service center. SMMI test will give you an idea whether its related to hardware or software.