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Notification LED stopped working

BPM
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3 ASUS_I003D
Firmware Version: 18.0410.2106.138
Rooted or not: no
Frequency of Occurrence: constant
APP Name & APP Version: any/all
============================
Alright, so the notification LED seems to have stopped working today for ALL incoming notifications. The LED still works when recharging the phone, but not for notifications. It's not blinking for Gmail, Google Messages, games, smart home apps, etc.
I'm fairly certain it was working just fine yesterday, too. Just started having issues today. There doesn't appear to be an SMMI test for the notification LED so I can't test to see if it's a hardware issue.
I've gone into the settings (Display :right_arrow: Light management :right_arrow: LED indicator), made sure the option was enabled. Disabled it, enabled it, no change. Rebooted the device a couple of times, no change.
Tried checking previous threads about this, seems this has been a common issue across multiple ASUS phones (both ROG and Zen), with no clear solution.
It's not a major issue to me. I've had several phones that did away with the notification LED completely, but it is a nice feature to have... And if you have it, it would be great for it to be working, ya know?
17 REPLIES 17

BPM
Rising Star II
Negative. Haven't done a factory reset since I really haven't had any issues until this started happening. Would kinda hate to do so, since it's such a hassle to have to set things back up again, heh...
Was kinda hoping there'd be another solution before I have to resort to the nuclear option. 🙃 Though, I'll keep it in mind.

Danishblunt
Hall of Fame I
BPM

Negative. Haven't done a factory reset since I really haven't had any issues until this started happening. Would kinda hate to do so, since it's such a hassle to have to set things back up again, heh...

Was kinda hoping there'd be another solution before I have to resort to the nuclear option. 🙃 Though, I'll keep it in mind.


View post
I mean the LED thing is more than likely an android thing, so u'd have to ask in bigger forums such as samsung, maybe some people there who invested more time into it can tell you why android wants to be a special snowflake at times.

Anonymous
Not applicable
Thanks for the feedback, I will give it a try

Anonymous
Not applicable
I've updated to 18.0410.2108.158 (with factory reset) and I'm experiencing the same problem with both notification LED and RGB back LED Aura lightings. I'd say it's intermittent in any case.
Sound and vibrate notifications are fine, it's just the lighting that doesn't work properly. I've tested further and it for SMS app LED doesn't work and the Aura light works, for other applications is the other way around. Sometimes when it works, it does for both in some applications. Of course I made sure that all battery optimisations, hibernation, etc etc etc are fine for the offending apps.
So 🤷‍:male_sign:

BPM
Rising Star II
To be clear: my issue is less about the notification LED. I don't care that much about it. My main issue is just getting notifications, period (as first noted in my comment on August 15, and further detailed on August 31). I kinda feel like this is getting ignored and overlooked... almost a month since I've created this thread, and not a single response from a forum mod...