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Need help headset not working

Mc211
Star I
Hi guys i needed help regarding my headset its not working anymore. I thought that its a headset issue but its not later ive tried a diffrent headset with a type c directly without using the dongle.. and its still the same everything is up to date for the software its not rooted but its been flashed this is a tencent version. Ive tried using the 2 ports but the issue is the same any idea on how could i fix this.
Ps. I have tried troubleshooting and factory reset
1 REPLY 1

ronald1985
Community Legend I
Mc21

Hi guys i needed help regarding my headset its not working anymore. I thought that its a headset issue but its not later ive tried a diffrent headset with a type c directly without using the dongle.. and its still the same everything is up to date for the software its not rooted but its been flashed this is a tencent version. Ive tried using the 2 ports but the issue is the same any idea on how could i fix this.

Ps. I have tried troubleshooting and factory reset


Need help headset not working
Please go to the service centre for further investigation.