Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Falcon_ASUS]

xpgngamer

if you are still helping, could you help me with this please

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@xpgngamer
I have sent you a message, please check.
Thank you.

[Falcon_ASUS]

khadimhussain

https://zentalk.asus.com/en/discussion/comment/229338#Comment_229338

Facing same issue with my X515EAU, bought it Openbox from Mirco Center, please help.

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zamiere

I have the same issue, can you help me?

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clets

Hi I bought this system on ebay, and although the seller is cooperative, I don't think they can remove registration. Would appreciate if asus can do something on the back end to reset?

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benilgov

I also have this issue, it says my serial number has already been registered.

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kohoutek7michal

Seems the same for me. I bought the laptop as new so I wonder how is it even possible? SN: N6NXCV17E38026C.

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alee

i have the same issue any help ?

syed humair

aleehumair@gmail.com

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jerrycliu

hi I have same case with my zenbook

please help me out

n6n0cv94416249

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@khadimhussain , @zamiere , @clets , @benilgov , @kohoutek7michal , @alee , @jerrycliu
I have sent you a message, please check.
Thank you.

[Doan_Phan]

I have the same problem.
Please, I need help!
Thank you.

[LooneyLee79]

Hi
Having the same problem, tried to register my new laptop but the serial already registered. Would like your help @Falcon_ASUS
Cheers

[Falcon_ASUS]

Doan Phan

I have the same problem.

Please, I need help!

Thank you.

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@Doan Phan
I have sent you a message, please check.
Thank you.