Product already registered

[looop_t]

1. System: ASUS laptop
2. Battery or AC: both
3. Model: ROG Strix
4. Frequency of occurrence: Product Registration Failed: Product is already registered
5. Reset OS: WINDOWS 11
6. Screenshot or video:

========================

Detailed description：I recently bought a used asus ROG strix from online facebook marketplace. It seems like the previous owner already registered the laptop. I would like to change it to my account.

[Falcon_ASUS]

@looop_t 
I sent you a message, please check it.
Thank you.

[Vancelopen]

Some ASUS laptops, especially gaming series like ROG, may have security features that prevent factory resets without the previous account credentials (similar to iCloud activation lock).