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My Asus TUF Gaming A16 keeps restarting itself

Hesham
Star I

Hello dears, 

My Asus TUF Gaming A16 keeps restarting itself, I have no idea what is the issue and how to solve. Any help!

4 REPLIES 4

Falcon_ASUS
Moderator
Moderator

@Hesham 
Could you please let me know the complete model of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version

Can you clarify if the described issue of continuous rebooting prevents the laptop from entering the system at all?
If the system cannot be entered, it is recommended to check if the SSD or memory is properly installed.
If you can enter the system, it is further recommended to enter Safe Mode to see if the issue persists there. 
[Windows 11/10] How to enter Safe Mode

If the issue remains in Safe Mode, it is likely that the system has a malfunction.
We suggest backing up your data and restoring the system before using it again.
[Windows 11/10] How to Reset (Reinstall) the Operating System


Sorry for any inconvenience it may be caused.

i tried everything possible, nothing worked.

Here is my laptop info: ASUS TUF Gaming A16 (2024): FA607PI

@Hesham 
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

I am going to send it to Asus repair center for sure on Monday as  i already asked to come to take and they said they will.