06-04-2025 03:11 AM
Hello dears,
My Asus TUF Gaming A16 keeps restarting itself, I have no idea what is the issue and how to solve. Any help!
06-04-2025 06:12 PM
@Hesham
Could you please let me know the complete model of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version
Can you clarify if the described issue of continuous rebooting prevents the laptop from entering the system at all?
If the system cannot be entered, it is recommended to check if the SSD or memory is properly installed.
If you can enter the system, it is further recommended to enter Safe Mode to see if the issue persists there.
[Windows 11/10] How to enter Safe Mode
If the issue remains in Safe Mode, it is likely that the system has a malfunction.
We suggest backing up your data and restoring the system before using it again.
[Windows 11/10] How to Reset (Reinstall) the Operating System
Sorry for any inconvenience it may be caused.
06-05-2025 03:18 AM
i tried everything possible, nothing worked.
Here is my laptop info: ASUS TUF Gaming A16 (2024): FA607PI
06-05-2025 05:30 PM
@Hesham
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
06-06-2025 01:53 PM
I am going to send it to Asus repair center for sure on Monday as i already asked to come to take and they said they will.