in my laptop keyboad w, r, u, i these keys are not working for sometime and some times they are working, how to know the hardware software issue if its software issue then how to resolve it
@SrikanthKamalla We recommend testing with an external keyboard. If the external keyboard works normally, it indicates that the laptop’s built-in keyboard may be faulty. In that case, we suggest bringing your laptop to a service center for further inspection. The following is the contact information: https://www.asus.com/support/service-center-location
