cancel
Showing results for 
Search instead for 
Did you mean: 

corrupted wifi drivers on asus tuf f15 (mediatek mt7921)

Zorix
Star I

my wifi keeps disconnecting after 5 min of booting up. i searched for this problem on internet and found many people with same problem. i have tried many drivers but no sign of making it work. and yes i have tried the drivers someone suggested on asus forums. please fix this issue #mediatek mt 7921 wifi card drivers.

11 REPLIES 11

Falcon_ASUS
Moderator
Moderator

@Zorix 
Please check whether the Wi-Fi device in Device Manager is functioning properly, whether it is disconnected, or if there is an exclamation mark displayed.

If there is an exclamation mark, please connect the power adapter.

a. First, update the MediaTek WLAN driver (version V3.00.01.1244 or above).

b. Then, update the MediaTek Bluetooth driver (version V1.3.15.142 or above).

c. Restart the laptop.

** If there is no exclamation mark, please remove the power adapter, press and hold the power button for 30 seconds to force shutdown, and then restart the laptop to check if the wireless network card is functioning normally. Afterwards, please follow the steps above to reinstall the WLAN/Bluetooth drivers for confirmation.

For other troubleshooting methods, please refer to the following link:  
https://www.asus.com/support/FAQ/1015073/

We apologize for any inconvenience caused.

i have tried updating the drivers but it only works for 10 mins then stops. there is a exclamation mark and also it says to reconnect wifi card.

@Zorix 
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

please send me the link to download the drivers myasus app gives old drivers