This widget could not be displayed.
This widget could not be displayed.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Battery not charging but fixed- need new laptop?

hetag
Star I

yesterday

My battery was not charging for hours even whem properly plugged in. I tried everything including reinstalling drivers, updating OS, etc.

After a few trials, it finally fixed after I held down the power button for 30+ seconds. Seems like its charging at normal speed now properly. Will the issue come back or is it fixed?

0 Kudos
1 REPLY 1

Falcon_ASUS
Moderator
Moderator

yesterday

@hetag 
I would recommend that you refer to the following FAQ to perform a battery check using MyASUS.
Troubleshooting - Device’s Battery not supplying power/charging, Battery not charging to full, Unabl...
If the issue continues to occur, please bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

0 Kudos
Youtube support channel