02-10-2023 05:55 AM
Hello, I have a problem with my ZenPad z500m tablet, it was lying around for a while and now it won't turn on. I tried to hold the power button 60-90 sec, power button and volume + and -, disconnected the battery. The battery has a voltage of 3.8V. The computer detects it as a MediaTrek device. The screen is black there is no loading icon. I used several regular chargers and fast charging ones. What could have happened, it wasn't dropped or anything, it just lay unused for a long time.
02-12-2023 06:27 PM
@Krzysztof39
Here we mainly discuss the issues/questions related to ASUS laptop.
For your ZenPad questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
08-21-2023 04:16 AM