ASUS TUF GAMING FX505GT-BQ048T Issues after BIOS 309 Update.

[NelsuX]

System:
Battery or AC: both
Model: FX505GT-BQ048T
Frequency of occurrence: everytime
Reset OS:
Screenshot or video:
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Detailed description：
After updating to BIOS 309 the RGB keyboard it's working fine but there are other issues:
1. Armoury Crate isn't working properly, it isn't showing the GPU and CPU statistics correctly, some of them are missing or showing "Ahorro de energia".

2.There are annoying static and buzzing noises coming from the laptop, when moving mouse, opening a new tab on chrome, and some other actions too, even when speakers are muted. I've noticed that it occurs only in Performance and Turbo modes, when using silent mode there aren't any noises. Using the touchpad doesn't make noises. For the following demonstration, I did this sequence: 3 movements, stop, 3 more movements, stop... so you can easily identify the noise:
3. Touchpad sometimes gets laggy, or just doesn't work smoothly, and MyASUS v2.2.49.0 keeps asking me to update the touchpad driver, despite having already updated it, twice, and also MyASUS takes forever to load.

4. Lag when playing games.
I've uninstallaed and reinstalled armony crate usinsg tools provided here: asus.com/supportonly/Armoury%20Crate/HelpDesk_Download/
ASUS Software installed:

My system's info:


I don't know if downgrading to 305 could solve this headache since this is a 1-week-old brand new pc.

[NelsuX]

Blake_ASUS

Hello NelsuX,

Would you mind to downgrade back to BIOS 305 (by EZ flash)

and then check for this CPU frequency issue and also the buzzing sound?

Thank you.

View post

I did the downgrade and the sounds were still there and the CPU frequency was stuck at 0,79 GHz with 51% of battery and AC unplugged, so I went back to 309.
I realized also that the buzzing sounds are present only when AC is plugged in, as soon as I unplug it, the sounds disappear.

[Blake_ASUS]

Hello NelsuX,
Thank you for the feedback.
In this case, I would say that the sound is more likely to be the electricity flow sound. I have heard that on our testing machine.
It is pretty normal for all electricity device. It gets stronger when the CPU is running harder.
Hope you can understand.

[shankaremani200]

Hello @Blake_ASUS ,
even my fx505gt throttles below 30% charge to 0.79ghz at bios 309 but performs just normal when plugged in below 30% of charge. However above 30% its performs normal on A.C and battery. Recently My Asus app is showing me a new bios 310 update but i'm not sure whether it fixes this issue. Is it recommended for me to upgrade to bios 310?

[Blake_ASUS]

shankaremani2002

Hello @Blake_ASUS ,

even my fx505gt throttles below 30% charge to 0.79ghz at bios 309 but performs just normal when plugged in below 30% of charge. However above 30% its performs normal on A.C and battery. Recently My Asus app is showing me a new bios 310 update but i'm not sure whether it fixes this issue. Is it recommended for me to upgrade to bios 310?

View post

Hi,
Please kindly update to BIOS 310.
Thank you.

[ryanmpollard]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/139348#Comment_139348

Hi,

Please kindly update to BIOS 310.

Thank you.

View post

I am having the same issue with the CPU Speed dropping to 0.79 GHz when the battery is below 30%. I have contacted ASUS Customer Support and they have told me this is completely normal and there is no issues which I obviously find hard to believe. I have updated to BIOS 310 but the same issue is persisting. Are there any temporary fixes to this issue or is it just a case of waiting for a new BIOS update to fix the problem? Or will a new update not even fix this?