11-04-2025 05:10 AM
Hi, Guys,
have Asus TUF gaming a16 advantage edition 2023 laptop. (still with warranty).
Strange thing happened - somehow bottom bolts unscrewed themself and i definitely lost them.
Now missing 4 out of 12.
Any ideas where i can get these bolts?
DJ
11-04-2025 05:04 PM
@Daliokas
Regarding the issue you reported, we recommend contacting customer service at your location to request and purchase replacement screws.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
11-05-2025 06:16 AM
Thanks @Falcon_ASUS, but official service said that they do not have/do not sell screws.
Any idea where i can find the measurements of the screws for my laptop?
i would search other sources where to buy.
11-05-2025 04:39 PM
@Daliokas
Because the screws at different locations may vary in length, could you please specify which positions have missing screws?
Please provide this information with pictures so that I can further verify.
Thank you.
11-06-2025
11:41 AM
- last edited on
11-06-2025
04:40 PM
by
Falcon_ASUS
Hi @Falcon_ASUS ,
see attached picture, marked places where screws are missing. the one on the angle borrowed from the side, to keep angle tight.
** Image removed because the product serial number was visible.